Avaya Products > Partner Messaging
The easy-to-use and powerful voice messaging functionalities and capabilities that easily and simply plug into a
new or existing PARTNER system are found in all three different Partner Messaging models. Fitting your specific
needs for mailbox capacity, message storage time and messaging features, the Partner Messaging products are ideal
for small businesses, for they are cost-effective and flexible, while seamlessly providing your business' employees
to enhance their customer service efficiency.
PARTNER Voice Messaging Release 3.0 (PVM R3) Small
- Provides 2-port capacity and a single automated attendant capability
- Supports up to 4 mailboxes
PARTNER Voice Messaging Release 3.0 (PVM R3) Large
- Provides 2-port capacity and a single automated attendant capability
- Supports up to 12 mailboxes
PARTNER Messaging Release 1.0 (PMR1)
- Provides 2-, 4-, and 6-port capacity
- Supports up to 200 mailboxes
- Equipped with four multilevel automated attendants that enable bilingual support, and allows you to define up to 99 sub-menus and announcements to meet your particular needs.
- Customers and employees can conveniently dial by name using a company directory when the recipient's extension is unknown
All three Partner Messaging units provide exceptional customer service by allowing you to:
- Greet callers with prompt, courteous responses 24 hours a day, seven days a week
- Handle incoming calls with ease with Partner Messaging automated attendants - redirect the calls to the right person, mailbox or recorded announcement
- Access voice mailboxes, anytime, anywhere
Call Answering Modes
The Call Answering Mode and the Answer-Only Mode are two ways in which to handle your calls directed to your mailbox. Callers can hear your greeting but cannot leave messages or this feature can also be used to provide announcements or other information to callers.
Fast Forward/Rewind
Gain flexibility with the fast forward and rewind feature. Fast forward and rewind in 5-second increments and skip ahead to the next message while listening to your messages.
Announcement of Message Category
Differentiate between old and new messages with message announcements
Login Capabilities
The PVM R3 allows you to log into your voice messaging service after leaving a Call Answer message, as well as log into multiple mailboxes during a single call.
Automatic Gain Control
Automatically improve the sound quality of your voice mail messages by a simple adjustment of the volume level.
Automated Attendant
Have the option of automatically routing and redirecting incoming calls to the appropriate person, mailbox or recorded announcement.
 For more information on Partner Messaging products, please click here
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