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CONVERGED TELEPHONY

What is converged telephony?


IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user. Much of IP telephony focuses on that challenge.


IP telephony service providers include or soon will include local telephone companies, long distance providers such as AT&T, cable TV companies, Internet service providers (ISPs), and fixed service wireless operators. IP telephony services also affect vendors of traditional handheld devices.


Currently, unlike traditional phone service, IP telephony service is relatively unregulated by government. In the United States, the Federal Communications Commission (FCC) regulates phone-to-phone connections, but says they do not plan to regulate connections between a phone user and an IP telephony service provider.


VoIP is an organized effort to standardize IP telephony. IP telephony is an important part of the convergence of computers, telephones, and television into a single integrated information environment. Also see another general term, computer-telephony integration (CTI), which describes technologies for using computers to manage telephone calls.


How can I leverage it?


There are different kinds of software that allow for this transmission to be possible. It can be set up so the data can be transmitted from PC to PC; PC to phone; phone to phone; phone to PC and fax to fax. The cost savings and operation effectiveness alone make IP Telephony a very viable option. Such functionaltities mean no long distance carrier is needed. For example, the ability to use extensions between multi-location businesses without outside lines or long distance charges. Faxes and voicemail messages can be retrieved on computers or wireless devices.


How can Telanet help?


TELANET CANADA INC. can review your current communications system and install the necessary equipment for you to take advantage of Voice Over Internet technology. Telanet will ensure you and your staff have a smooth transition from land based communications to IP Telephony quickly, efficiently and cost effectively - all for a simple monthly Internet access fee.

 

Get in touch

Address: 47 Colborne Street, Suite 202, Toronto, ON.
Telephone: 416-216-4600
FAX: 416-216-1623
Toll Free: 1-888-374-1014
E-mail: sales@telanet.com

 

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