Business Communication Manager Call Centre Solution

Business Communications Manager has three feature-rich Call Center solutions: Basic Call Center, Professional Call Center, and Multimedia Call Center.

Symposium Portfolio

Inter-Tel's IP based phones are integrated with InterTel's hybrid platforms (Axxess or Eclipse). This provides you with a wide range of telephone functionality, mobility and flexibility, seamlessly connecting multiple phone systems and providing a cost-effective solution.

Nortel Networks comprehensive Symposium solutions create versatile, end-to-end customer contact centers that deliver complete, seamless customer experiences. Companies can start modestly with a single center or ambitiously with a global, multimedia center with thousands of representatives.

Interactive Voice Response (IVR)

Nortel Networks Interactive Voice Response Computer Telephony Integration (IVR-CTI) Portfolio provides a suite of native CTI Interfaces.

Multimedia Communications Portfolio

Nortel Networks Multimedia Communications portfolio includes carrier-hosted and enterprise multimedia services solutions that unleash communications simplicity and productivity for enterprise and residential subscribers.

For other Nortel Networks Solutions, click here.

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